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January 17, 2017 | 11 a.m. to noon CST 
Clock hour pending, senior track – leadership and change management

The Epic Advantage: Select, Develop, & Retain Top Performing Meeting Professionals
Jerome Wade

Selecting, developing and retaining epic talent is the advantage you need to propel your organization to greater productivity, performance and profit. It’s the No. 1 challenge in business that limits personal, professional and organizational achievement. The cost of turnover, perpetual conflict and low levels of engagement create the most severe pain points for business professionals. Smart leaders learn the “art and science” of choosing and keeping top talent.

Learner Outcomes:

  • Simplify your selection process & eliminate the guesswork.
  • Activate performance, productivity, & increase profit.
  • Empower happy, highly engaged employees & reduce turnover.

 


January 24, 2017 | 11 a.m. to noon CST  
Clock hour pending, all levels – career development


Taking the Tiger by the Tail: Seizing Control of Your Career Destiny
Dawn Rasmussen

The very nature of how we manage our professional career and go about finding new/additional work has radically shifted due to emerging technologies and constantly changing economic conditions. There is no such thing as ‘job security' in today's workplace– it's now all about employability. Building this mindset will allow anyone to be able to navigate quickly (and be in control of) future job transitions. Knowing where you want to go and preparing accordingly adds purpose and paves the way to more fulfilling work.

Learning Outcomes:

  • Write an effective resume.
  • Build a targeted job search.
  • Network like a pro.


January 31, 2017 | 11 a.m. to noon CST 
Clock hour pending, all levels – corporate social responsibility

Making an Impact: The Art of Social and Environmental Responsibility
Jessie States

Attendees of all ages are increasingly interested in the environmental and social impact of the meetings and events they attend, and meeting professionals across the globe are racing to catch up in their actual event logistical practices. You may have the third “P” down (profit), but how are you addressing people and planet at your meetings and events? Learn how meeting professionals across the globe are embracing social and environmental practices in new and unique ways, and discover easy things you and your partners can do to get started on impactful social and environmental programs.

Learning Outcomes:

  • Discover why it is important to address social and environmental impact at your meetings.
  • Learn best practices from professionals around the world.
  • Create a plan for including some social and environmental practices at your events.


February 7, 2017 | 11 a.m. to noon CST
Clock hour pending, senior level – legal & compliance

Hotel Contracts Boot Camp for Experienced Meeting Pros
John Foster

You can be the best negotiator in the world, but the bottom line is whether your contract is legally clear, inclusive and enforceable. Preparing a well-written hotel contract requires the strategic knowledge of what to negotiate and a strategy for preparing the wording. John Foster will use his 25+ years as a hospitality law specialist to cover legal tips and the pitfalls to avoid that every meeting professional must understand to survive in today’s business climate and avoid expensive lawsuits.

Learning Outcomes:

  • Identify and understand the issues and legal principles in hotel contracts that cause the most friction between planners and suppliers.
  • Explain the difference between penalties versus damages, and what’s enforceable.
  • Discuss the various methods of calculating attrition and cancellation damages in guestrooms and catered food and beverage functions.

 


February 14, 2017 | 11 a.m. to noon CST
Sponsored by Visit San Jose
Clock hour pending, all levels – technology

Video Event Marketing that Drives Revenue
Dave Toole

Organize your video library before, during and after events to generate more leads, foster them through the sales funnel and spread the word about the excellence of your products, services and organization. Learn how to plan and execute a video marketing plan for your next event.

Learner Outcomes:

  • Learn how to use video to increase lead fostering.
  • Discover how to create video for events that people will watch.
  • Find out how video can create ROI for events.

 


February 9, 2017 | 11 a.m. to noon CST
Clock hour pending, senior track – strategic planning

Meetings Measurement: The Amazing Power of Pre-Event Discovery
Ira Kearns

Did you know there are no-nonsense, qualitative and quantitative methods for identifying and defining meaningful goals, needs and objectives for your meetings? But how do you start? Discover how to use structured interviews, group discussions and surveys to acquire information and achieve solid ROE (experience), ROO (objective) and ROI (investment) for your meetings and events. Learn what to measure and how to conduct pre-event qualitative interviews and group discussions (plus sample question sets). Find out how to implement pre-event quantitative baseline surveys including model question sets for ROE, ROO and ROI surveys.

Learner Outcomes:

  • Identify specific, key pre-meeting research methods and how/when to use them within the processes of measuring ROE, ROO and ROI for an event.
  • Design an attendee research plan for your events based on your selected research method (ROE, ROO, ROI).
  • Draft a basic content outline for pre-event qualitative research, and a quantitative baseline for pre-event stakeholder and attendee questionnaires.

 


February 21, 2017 | 9 a.m. to 10 a.m. CST
Clock hour pending, all levels – strategic planning

EMEC Prep!
Jessie States

Think of this webinar as “must attend” if you’re eager to get the most out of your time at the event—especially one as rich in content and diverse in activities as EMEC. Maximizing your return on investment onsite at EMEC is a two-step proposition: being aware of the opportunities that surround you, and taking advantage of them in a way that is unique to your needs and wants. It’s your opportunity to familiarize yourself with the innovative ways you can learn at the event and network with your colleagues in the industry, both inside and outside of the classroom. We will walk you through this year’s offerings in an interactive and personalized manner that will help you choose the areas of most value and interest to you.

Learning Outcomes:

  • Become familiar with areas of individual interest and high-tech offerings at EMEC 2017.
  • Lessen the intimidation of attending an event as large and overwhelming as EMEC.
  • Maximize your return on investment from your attendance at EMEC and interact with MPI staff who are responsible for staging the event.


February 28, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – meeting design

Exploring Unique Learning Formats
Jessie States


Sponsored by Experience Scottsdale

Have you heard of a Fishbowl? What about a Spectrogram? Open Space? There are many innovative educational formats in the event and conference space that we can employ to help our attendees engage, learn from each other and meet subject matter experts. But what are they? And how can they be deployed at meetings and events in ways that our participants can feel comfortable stepping outside their comfort zones? Let’s discuss some of the event industry’s tried-and-true and recently introduced session formats, and determine how they can be used at your meetings and events.

Learning Outcomes:

  • Understand why engagement is important to the overall meeting and event experience.
  • Discover new learning and session design formats that can transform your meetings into engaging experiences.
  • Discuss the opportunities and challenges these types of sessions might create.

 


March 14, 2017 | 11 a.m. to noon CST
Clock hour pending, senior track – strategic planning 

Measuring the ROI of Learning
Jessie States

Sponsored by Lanyon

An experience that facilitates gaining knowledge, skills, attitudes and/or behaviors is considered a learning event. Many meetings advertise as such, but learning can be difficult to measure because it is a process dependent upon individuals and their environments. At meetings, learners are often diverse in terms of education, seniority, age and tenure and, thus, are at different stages for receiving, using or even interest in learning. Different participants have different objectives for the meetings they attend. This webinar is not a-one-size-fits-all concept that fits learning at every meeting or indeed learner types or styles, but it will provide a best fit, pragmatic approach for measuring the ROI of learning that can be adapted to a wide range of contexts and learner types.

Learning Outcomes:

  • Discover how an adult learns and what different data points you can collect to measure knowledge transfer.
  • Find which questions you need to ask in order to determine how much your attendees have actually learned.
  • Discover a formula you can use to determine the actual ROI of learning experiences at your events.

 


March 21, 2017 | 11 a.m. to noon CST
Clock hour pending, senior track – healthcare

Medical Meetings and Tradeshows: Trends and Changes Affecting Our Industry
Pat Schaumann

Eighty-seven countries now have some type of healthcare compliance reporting requirements, and the number is predicted to grow to 100 percent of developed countries in the next three years. Meeting professionals must be prepared for change. The future of medical meetings will be re-defined by many factors including technology, reporting transparency by country and the effects of manufacturer mergers and acquisitions. Understand the trends affecting medical meetings, and gain tips on where the industry is headed, and how we all must stay alert to rules of engagement for meetings and trade shows.

Learning Outcomes:

  • Prepare for change as compliance transparency reporting grows.
  • Discover what the future of medical meetings will look like, and learn how to keep up with the changing landscape.
  • See what is driving investment in exhibits in the new medical meeting industry.

 


May 25, 2017 | 11 a.m. to noon CST
Clock hour pending, senior track – strategic planning

Meetings Measurement: Post-Event Research
Ira Kearns

Learn the structure and content requirements for qualitative and quantitative tracking methods to measure the accomplishment of your meeting's goals and objectives--the ROE (experience), ROO (objective), and ROI (investment). Discover a list of post-meeting lifecycle dimensions (what to measure) and guidance on how to conduct post-event qualitative interviews and group discussions.

Learn a model for post-event question sets for ROE, ROO and ROI and the survey structure necessary for your specific meetings.

Learner Outcomes

  • Identify specific, key post-meeting research methods and how/when to use them within the process of measuring post-event ROE, ROO and ROI.
  • Learn how to design a post-event results research plan for your selected research method (ROE, ROO, ROI).
  • Learn how to draft a content outline for qualitative and quantitative post-event stakeholder/attendee questionnaires.


June 6, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – strategic planning

WEC Prep!
Jessie States

Think of this webinar as “must attend” if you’re eager to get the most out of your time at the event—especially one as rich in content and diverse in activities as WEC Maximizing your return on investment onsite at WEC is a two-step proposition: being aware of the opportunities that surround you, and taking advantage of them in a way that is unique to your needs and wants. It’s your opportunity to familiarize yourself with the innovative ways you can learn at the event and network with your colleagues in the industry, both inside and outside of the classroom. We will walk you through this year’s offerings in an interactive and personalized manner that will help you choose the areas of most value and interest to you.

Learner Outcomes

  • Become familiar with areas of individual interest and high-tech offerings at WEC 2017.
  • Lessen the intimidation of attending an event as large and overwhelming as WEC
  • Maximize your return on investment from your attendance at WEC and interact with MPI staff who are responsible for staging the event.


May 23, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – strategic planning

Visioning the Meeting Room of the Future
Mark Cooper

The way people interact has changed a lot in the last few years. This includes participants' interactions at meetings and events. Consider findings from recent global research from the International Association of Conference Centres into meeting surroundings—not only the rooms themselves, but also the spaces where delegates congregate, network and socialize. Understand how the meeting space affects learning and networking, and ultimately the goals and objectives of your meetings and events.

Learner Outcomes

  • Learn how different meeting rooms support learning outcomes and help maximize meeting ROI.
  • Develop a better understanding of how technology can help build multi-way communication in the room and for virtual participants.
  • Consider the different venue types and non-traditional room layouts that help foster connections between and among delegates.


May 2, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – career development

Don’t be LinkedOut!
Thomas Blasucci

On a scale of one-to-10, how do you rate the quality of your LinkedIn profile? How often do recruiters contact you on LinkedIn to talk to you about a new job? There are many highly qualified job seekers in today’s market who aren’t happy with their answers to these questions. Because they aren’t using LinkedIn correctly, they’re getting LinkedOut by less qualified, but better marketed applicants. You may think that LinkedIn isn't the most entertaining or exciting networking site, but one thing is for certain, using LinkedIn correctly can significantly increase your odds of finding the job you want. Whether you’re a highly accomplished professional or a recent college grad, this session is designed to teach you valuable skills to help you network into the right job using LinkedIn.com.

Learner Outcomes

  • Learn specific tips on how LinkedIn can give you a serious advantage in the job hunt.
  • Learn critical “dos and don’ts” of job hunting through LinkedIn.
  • Discover the current state of recruiting and where it’s going to be in the future.


April 25, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – sales and marketing

How to Write Proposals for Planners That Win!
Ciara Feely

You’ll be sending out lots of proposals after this show, and Ciara Feely will be there to help ensure more of them win. The proposal communicates so much more than just rates. Ciara will share what planners have told her—how they read your proposal and what they absolutely must see in it.

Learner Outcomes

  • What to write in a proposal that gets the planner to call you back.
  • Learn that the structure and content of a proposal can help you get more wins.
  • Acquire resources to aid in creating plans for


April 4, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – risk management

Bullets, Bad Guys, Fire & Brimstone: A Look at Risk in a Changing World
Michael Owen

The Bataclan Paris. Pulse Nightclub Orlando. Nice Bastille Day. Fort Hood Army Base. Inland Regional Center San Bernardino. The Boston Marathon. Terrorism and active shooters. Is it just a matter of time before a Meetings and Event Industry Conference appears in similar horrific headlines? What about civil unrest, controversial legislation and weather-related catastrophes such as Hurricane Katrina, the Nashville flood, Atlanta tornado? These, and other equally disruptive forces may be beyond our control but defining the role of the meeting owner or event organizer in assuring that their participants are informed and as safe as possible is not. We can't prevent every risk scenario, but shouldn't we prepare for threats even as we hope they never occur?

Learner Outcomes

  • Comprehend the magnitude of attendee safety issues; it is not just about terrorism or active shooters.
  • Collaborate with suppliers and partners to customize safety tips for your event.
  • Acquire resources to aid in creating plans for multiple events.


March 28, 2017 | 11 a.m. to noon CST
Clock hour pending, all levels – diversity

Working with the Transgender and Genderfluid Communities
Bernadette Smith

There are many local and national events for the LGBTQ community, including many with a specific focus on those who are transgender or gender fluid. This session will give you the tools and know-how to confidently sell, market to and serve this emerging market, and will provide tips to avoid misgendering or displaying unconscious bias towards your LGBTQ guests. Our goal is to ensure that both sales and marketing teams and front line employees feel comfortable and confident serving all guests regardless of their gender identity.

Learner Outcomes

  • Discover some of the largest LGBTQ events to target as a host venue.
  • Learn how NOT to display unconscious bias or misgender a guest.
  • Discover some best practices for successful onsite event management during a transgender or genderfluid event.


Watch some past webinars on PD on Demand (more will be available on demand starting in 2017).

After viewing past webinars through PD on Demand, you will be responsible for submitting your clock hours per the CIC’s process. Click here for more information about clock hours and CMP domains.